Refunds and Exchanges must have an RMA created within 14 days of the original order. Refunds or Exchanges will not be permitted after 14 days. Please allow 2 business days for your return to be processed. In the rare occurrence of a problem with a product that cannot be resolved through routine maintenance, we want to take every effort to resolve your situation. Refunds are not permitted, but we will take every effort to address any quality issues.
The steps to determine if there is a genuine problem, and how to resolve it, are as follows:. You must contact us within 30 days of receiving your order. You must contact a customer care representative at 1. Depending on the situation, we will ask you to send photos of your problem. Since most problems can be resolved with a maintenance regimen, we may offer suggestions as what product s may help resolve your problem.
If the problem cannot be resolved through maintenance, the hair must be sent back to us and received before we can take further action. We handle each situation on a case by case basis, the end result of a verified product inspection is replacement.
In order for us to determine if your purchase warrants replacement, the entire purchased amount of hair must be completely removed and mailed back to our corporate offices in California. All costs for hair removal and mailing the product back to Perfect Locks will be covered at the expense of the customer.
Perfect Locks will thoroughly inspect the product, upon verification of the problem Perfect Locks will bear the cost to send out a product replacement.
If no problem with the product is evident, Perfect Locks send the item s in question back to the customer without an exchange of product. Expedited shipping options with delivery estimates are available at checkout. Exceptions may include: shipping errors, fraudulent warnings, holidays and weekends, or technical errors. Once your order ships, our system provides you with real-time tracking numbers with delivery confirmation.
When shipped, orders can take several hours to update with tracking information. We are proud to offer a no-hassle 14 day returns and 30 day exchanges on all our hair extensions from the date of delivery.
We wash and condition all hair before it gets shipped to you as part of our triple-point inspection. Unlike other companies, you may wash, condition, and heat style the hair while in the security ties to ensure full satisfaction before using the product. After the security ties are removed, any possibility for return is voided.
Close menu. Shop by Color. Shop by Length. New Arrivals. All Clip-Ins Clip-Ins. Lace Clip-Ins. Seamless Clip-Ins. All Wigs Wigs. Full Lace Wigs. Lace Front Wigs. Celebrity Styled. U-Part Wigs. All Tape-Ins Tape-Ins.
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Once you have sprayed the bonds, wait five minutes, then the extensions will be able to slide easily out of the hair for a quick and fuss-free removal. The flat-tip is a hybrid of the tape-in and I-link extensions from Donna Bella Hair, creating an extension that lies flat while still allowing degree movement.
Flat-Tip Extensions are installed strand-by-strand to give clients the versatility to wear any hairstyle. Skip to content Articles. May 6, Joe Ford. Add to Bag. Fusion Large Micro Links. Select a Color Brown Beige Black. Donna Large Wig Clips. Select a Color Brown Natural. Topstick Topstick Clear Hairpiece Tape. Select a Color Malibu Rio Nights. Evolve Neutral Wig Cap. Donna Black Spandex Cap. Load More. Verify Your Email Address Details. Private Label Credit Card Promotion.
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